TCG is an award-winning Government technology solutions provider. In anticipation of an upcoming award, we are seeking a Desktop Support Engineer to join our team.

US Citizenship and the ability to pass and maintain a Federal government (Public Trust) clearance is required for this position.

Although this position is currently a full-time telecommuting position, it will eventually require on-site work. We will continue to put our employee’s health and safety first with appropriate social distancing and sanitation guidelines when our employees will need to report on site. To the greatest extent possible, we advocate for continued telework. In addition, to support the safety of our current and prospective employees our interview process is fully remote and is conducted via phone and video interviews.

RESPONSIBILITIES:

  • Provide Desktop Support to clients, including support in building, monitoring, and deploying tools.
  • Provide support to MAC Laptops, IPads,and IPhones.
  • Update software and implement software patches to the network.
  • Design, document and test additions, enhancements and changes to the network
  • Assess new data networking technology for applicability to the network and provide engineering support to Network Operations for problems within the network

REQUIRED SKILLS:

  • A minimum of 5 years of experience with Desktop Support,
  • Experience with either Amazon Web Services (AWS) or Microsoft Azure
  • Experience supporting MAC products
  • Experience with Open Source IT tools and architectures like OpenStack and Lamda
  • Experience with at least one scripting language, such as Python, or Powershell
  • Experience with VMware, VSphere, and vSphere Cloud Automation
  • Experienced at maintaining complete technical documentation

EDUCATION:

  • Bachelor’s Degree in an appropriate field of study or equivalent work experience

Naturally, TCG, Inc. does not discriminate on the basis of race, sex, color, religion, national origin, age, disability, veteran status, caste, or anything else that makes you part of any group. We discriminate on the basis of talent, ability, commitment, and experience.

We pay competitive wages and provide excellent benefits. We have a 401K plan, a health plan that includes dental and vision benefits, pet health insurance, support for emergency child care and gym memberships, a generous training budget for each employee, employee-led (and TCG, Inc. paid) social events, company charity events, free theater and sports tickets, and much more.

In fact, in 2020 Fortune magazine named TCG, Inc. as a “Great Place to Work” for the fifth year in a row and The Washington Post named TCG, Inc. as a “Top Workplace” for the sixth straight year, based on how our employees feel about the company, the benefits TCG, Inc. offers, and the work/life balance that our staff are able to achieve.

Try us … we’ll make you happy.