You’ve stumbled upon the rare B Corp government contractor! At TCG, we aim to prove that businesses can be good to their employees and responsible to their community, all while being profitable. We’re an award-winning IT solutions provider to the Federal government seeking an Information Management Specialist to join our team supporting a high-profile agency in the Executive Branch, at the center of government policy development and management. The role will assist the federal customer to update and manage its information management sites and processes.

 

Candidates applying for this position must have demonstrable Microsoft SharePoint and/or Atlassian Confluence administrative and content development experience, knowledge management skills, the ability to analyze complex federal programs and objectives, exhibit great attention to detail, and work collaboratively in teams. The ideal candidate is flexible, eager, enthusiastic, a self-starter, possesses a very strong work ethic, and has an entrepreneurial mindset. In this position, you will be expected to excel in a fast-paced environment and prove daily your high value to the team.

 

US Citizenship and the ability to obtain and maintain a federal government clearance are required for this position. This is a hybrid position with 2 days per week in Washington, DC.

RESPONSIBILITIES:

  • Administer federal customer SharePoint and Confluence collaboration spaces to incorporate a logical architecture which reflects the federal customer’s work
  • Build pages/apps/libraries, keeping information updated in existing pages/apps, and managing permissions for both SharePoint and Confluence
  • Manage and administer data collection tools used by a federal agency and develop new configurations as new requirements arise
  • Develop dashboard to report on various program statuses and operational business aspects, develop processes to add data to the dashboard
  • Collaborate with stakeholders, project managers, and technical staff to identify business requirements, create user stories with acceptance criteria, design and estimate timelines and costs, and facilitate reports
  • Take initiative in recommending application enhancements and improvements
  • Participate in the quality assurance process to ensure features and functions have been enabled and optimized to meet stakeholder requirements
  • Coordinate user acceptance testing activities
  • Develop training content for and provide user training sessions on the use of collaboration tools and web-based data collection applications. Training sessions will be both one-on-one and classroom style
  • Test features of the tools, identify any potential issue, and develop fixes before the product goes live
  • Develop and utilize standardized templates to accurately and concisely write requirements specifications

REQUIRED SKILLS:

  • Overall 7 years of technical experience in a federal government environment of which:
    • 3+ years experience building Microsoft SharePoint sites and content as an administrator OR building Atlassian Confluence sites and content as an administrator
    • 5+ years experience doing front end development using CSS, XML, HTML, and Javascript
  • A desire to maintain and manage information management processes, tools, and content for a federal customer
  • Excellent organizational and time management skills
  • Strong analytical and problem-solving skills with the ability to decompose requirements into technical development instructions
  • Create and modify customer’s collaboration sites based on user feedback
  • Ability to work in a complex IT Governance environment supporting day-to-day activities with little to no guidance
  • Ability to work with limited direction to lead, define, develop, and distribute high quality work products in a timely fashion
  • Experience with eliciting and tracking functional and non-functional requirements for product configuration and assigning clear acceptance criteria
  • Ability to act as a liaison between testers, developers, clients, and other stakeholders during all phases of development
  • Attention to detail, clear communication, writing, and presentation skills

PREFERRED SKILLS:

  • Experience developing, monitoring, and reporting on project schedules
  • Experience working in all phases of an iterative systems development life-cycle

EDUCATION:

  • Bachelor’s degree in a relevant discipline or equivalent experience

Proof of COVID-19 vaccination is a job requirement. Reasonable accommodations may be available for those not vaccinated due to health reasons or sincerely held religious beliefs.

TCG does not discriminate based on race, sex, color, religion, national origin, age, disability, caste, or veteran status.

Our B Corp mission is reflected in our benefits, including offerings like health care, 401K, parental leave, adoption assistance, financial planning services, student loan repayment assistance, and training budget, among others. There’s more, see for yourself.

TCG is recognized for treating employees well, in fact, in 2023 The Washington Post named TCG as a “Top Workplace” for the 9th straight year based on how our employees feel about the company, the benefits TCG offers, and the work/life balance that our staff achieves. And our CEO was ranked best, by TCG employees’ votes, among all midsize companies in the Washington Post Top Workplace survey.

Try us … we’ll make you happy.

Internal title/grade: Software Engineer, Grade 6