March 24, 2021

TCG Proudly Supports Local Organizations in Fighting Food Insecurity

March is B Corp Month! As part of our responsibility as a B Corp,* each year TCG chooses a social cause to support through donations and volunteer work. (Due to the pandemic, we focused on virtual volunteer opportunities over the last year, but…
January 27, 2021

Strategies for Making Agile Process and Design Thinking Work Together

For many years, designers and developers have been debating the compatibility of user-centered design principles and Agile development processes. In 2018, one of the foremost experts on user centered design, Don Norman, said “the new Agile programming methods are very…
December 23, 2020

The SolarWinds Hack and Zero Trust Architecture

By Dr. Robert Buccigrossi, TCG CTO SolarWinds Orion is a popular software system that allows an administrator to monitor your network performance across the company through a central interface. Of course, SolarWinds provides periodic patch updates to Orion. Unfortunately this past March,…
December 18, 2020

Best Practices for ICAM Shared Service Providers

Way back in 1993—a lot of time in internet years—a New Yorker cartoonist created what became one of the most oft-cited memes about cybersecurity. A dog sits at a desktop computer saying to a fellow canine, “On the internet, no one knows you’re…
September 28, 2020

Force Multiplier: A Whole-of-Government Approach with Shared Services

by David G. Cassidy, TCG Vice President America’s needs are organized by function. The country is divided into concerns about national security, the environment, nutrition, commerce, transportation, and many other categories. Americans drive on roads, or buy goods and services,…
September 14, 2020

Enter Date: “Next Tuesday” and Why RPA is Overhyped

by Dr. Robert Buccigrossi, TCG CTO Imagine going to a website, typing “Next Tuesday” into a date field, and it works. This magical capability already exists and is provided by a built-in PHP function called “strtotime”. Why doesn’t everyone use strtotime? Because, it’s…
August 19, 2020

3 Tips for a Successful Shared Services Partnership

By Brendan O’Meara, TCG Partner Engagement Manager Shared services establish “partnerships” with customers, in recognition that the service exists to serve customers’ needs and will be improved in concert with customers’ evolving requirements. So partnerships are foundational to every Shared…
August 13, 2020

Managing Cloud Spending is a Challenge; Here Are Some Ways Agencies Can Improve

By Daniel Proctor, TCG Data Analyst Over the last ten years, spending on cloud services has increased across federal agencies. In 2010, OMB made cloud computing an essential part of government’s plan to modernize IT and IT management, and early…
August 4, 2020

For Shared Services, Effectively Scaling Up and Quality Customer Service are Symbiotic

While Federal agencies have historically struggled to find shared services that meet their needs, OMB’s focus on Quality Service Management Offices (QSMOs) is making effective changes. Efforts to establish more robust shared service marketplaces with clearly identified options for customers,…
July 13, 2020

“End of Support” Does Not Mean “End of Life” for Open Source Projects

By Robert Buccigrossi, TCG CTO Long-term support for AngularJS by Google will end July 2021. As a response, trade magazines and blogs lamented AngularJS’s end of life. Developers questioned Google about the security ramifications. Excellent guides appeared on how to transition…