May 11, 2021

You Can Help Shape Government’s Future Technology Needs

TLDR: Give your input on essential technology trends in the federal government by taking this short ACT-IAC Survey! The ACT-IAC Alliant Program Innovations Working Group has assembled thought leaders from government IT companies to provide input to GSA as they…
April 19, 2021

Video: A Practical Model for Managing a Shared Service Offering

TCG’s Shared Service Management Model Highlighted in NITAAC Solutions Showcase Watch the video here! Government agencies collaborate with each other to fully serve the country’s needs. To keep America thriving, they share people, systems, and data to make sure the…
April 7, 2021

TCG Condemns The Recent Violence Against the AAPI Community

TCG stands with AAPI (Asian American and Pacific Islander) communities during this time of senseless bias and hate crimes against them. We are offended by this hateful violence, we condemn it, and we commit to both helping our employees learn…
March 24, 2021

TCG Proudly Supports Local Organizations in Fighting Food Insecurity

March is B Corp Month! As part of our responsibility as a B Corp,* each year TCG chooses a social cause to support through donations and volunteer work. (Due to the pandemic, we focused on virtual volunteer opportunities over the last year, but…
August 19, 2020

3 Tips for a Successful Shared Services Partnership

By Brendan O’Meara, TCG Partner Engagement Manager Shared services establish “partnerships” with customers, in recognition that the service exists to serve customers’ needs and will be improved in concert with customers’ evolving requirements. So partnerships are foundational to every Shared…
August 4, 2020

For Shared Services, Effectively Scaling Up and Quality Customer Service are Symbiotic

While Federal agencies have historically struggled to find shared services that meet their needs, OMB’s focus on Quality Service Management Offices (QSMOs) is making effective changes. Efforts to establish more robust shared service marketplaces with clearly identified options for customers,…