April 19, 2021

Video: A Practical Model for Managing a Shared Service Offering

TCG’s Shared Service Management Model Highlighted in NITAAC Solutions Showcase Government agencies collaborate with each other to fully serve the country’s needs. To keep America thriving, they share people, systems, and data to make sure the right things happen the…
December 18, 2020

Best Practices for ICAM Shared Service Providers

Way back in 1993—a lot of time in internet years—a New Yorker cartoonist created what became one of the most oft-cited memes about cybersecurity. A dog sits at a desktop computer saying to a fellow canine, “On the internet, no one knows you’re…
September 28, 2020

Force Multiplier: A Whole-of-Government Approach with Shared Services

by David G. Cassidy, TCG Vice President America’s needs are organized by function. The country is divided into concerns about national security, the environment, nutrition, commerce, transportation, and many other categories. Americans drive on roads, or buy goods and services,…
August 19, 2020

3 Tips for a Successful Shared Services Partnership

By Brendan O’Meara, TCG Partner Engagement Manager Shared services establish “partnerships” with customers, in recognition that the service exists to serve customers’ needs and will be improved in concert with customers’ evolving requirements. So partnerships are foundational to every Shared…
August 4, 2020

For Shared Services, Effectively Scaling Up and Quality Customer Service are Symbiotic

While Federal agencies have historically struggled to find shared services that meet their needs, OMB’s focus on Quality Service Management Offices (QSMOs) is making effective changes. Efforts to establish more robust shared service marketplaces with clearly identified options for customers,…
August 3, 2020

TCG Awarded $625m BPA from Treasury’s Bureau of the Fiscal Service

Accelerating federal shared services with project management, systems development, and data analytics TCG is delighted to announce that it has been awarded a blanket purchase agreement (BPA) for the Department of the Treasury, Bureau of the Fiscal Service’s OneARC Strategic Support…
March 3, 2020

TCGers Contribute to ACT-IAC Study of Technology Transfer as a Shared Service

The American Council for Technology-Industry Advisory Council (ACT-IAC) today published a paper on mission-focused shared services co-authored by TCG Vice President David G. Cassidy. The paper, “Technology Transfer: How a Mission-Focused Shared Service Can Contribute to US Economic Growth”, examines the tools…
September 25, 2019

Who says Shared Services are Only for Back Office Functions?

by Dave Cassidy, Vice President The consensus answer is: almost everyone. The problem is that almost everyone is wrong. By eliminating duplicative work and saving taxpayer’s money, federal shared services can have a huge impact on modernizing IT in the federal…
May 16, 2019

TCG Selected for $280M DOT Software Engineering Support Services Blanket Purchase Agreement

WASHINGTON, DC — TCG is a proud awardee of the Department of Transportation (DOT) Software Engineering Support Services Blanket Purchase Agreement (BPA). The multi-award BPA has a ceiling of $280,000,000 for orders placed through May 2024. Contract awardees will provide software engineering…
April 30, 2019

Shared Services Gets Needed Governance in New Memo M‑19–16

by Dave Cassidy, Vice President OMB has given federal shared services a renewed boost with memo M‑19–16, Centralized Mission Support Capabilities for the Federal Government. While there’s plenty of new ideas in this memo, and it rescinds a ton of older guidance…